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Terms of Service

The Vine Restaurant LLC: SMS Terms of Service

Effective Date: December 11, 2025

These SMS Terms of Service govern the provision and receipt of text messages from The Vine Restaurant LLC (“we,” “us,” or “our”).

1. Agreement to Receive Messages

By providing your mobile phone number and opting into SMS communications from a web form, in-person sign-up, or other medium, you expressly consent to receive recurring informational and marketing text messages from or on behalf of The Vine Restaurant LLC at the mobile number associated with your opt-in.

2. Types of Messages

Users can expect to receive the following types of messages:

  • Reservation Reminders and Confirmations: Messages confirming your booking details and reminding you of an upcoming reservation.

  • Marketing and Promotional Alerts: Messages containing special offers, event invitations, promotions, and general news and updates about The Vine Restaurant LLC.

  • Waitlist and Order Alerts (if applicable): Notifications regarding your place on a waitlist or the status of a takeout order.

3. Messaging Frequency

Messaging frequency may vary depending on the communication type and your interaction with our services.

4. Cost and Carrier Fees

Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier. We recommend checking your mobile plan for details on message and data rates.

5. Opting Out

You may revoke your consent and stop receiving text messages from us at any time.

  • To opt out of receiving future text messages, simply text STOP in reply to any message you receive.

  • Upon texting “STOP,” you will receive a final confirmation message acknowledging that you have been unsubscribed and no further messages will be sent unless you explicitly opt-in again.

6. Getting Help

For assistance with our messaging program, you can:

  • Text HELP in reply to any message.

  • Visit our website at: https://thevinelex.com

  • Email us at: Support@thevinelex.com 

7. Privacy and Policy Links

By using this service, you acknowledge that you have read and understand our policies:

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